This privacy policy exists to assure you that Red Kite Learning will collect, store and make use of any personal information you submit in accordance with the Data Protection Act 1998.

Why do we need your personal details?

On certain areas of the website you may be asked to submit some personal information for the following reasons:

• Where you have requested that we contact you.
• Where you have submitted feedback.
• For registration as a provider of language, literacy and numeracy courses in the London East region; this enables you and your organisation to advertise and promote your courses via the Skills for Life East London website and other related information dissemination services.
• For us to undertake user demographics analysis, enabling us evaluate the relevance and impact of our service; this analysis may be conducted within Red Kite Learning or by a relevant third party, but will not include information that could identify you as an individual.

When will we use your personal details to communicate with you?

We may only use your personal details to communicate with you (by email, wherever possible) in the following circumstances:

• In response to you requesting information.
• To confirm we have received contact you make with us.
• To inform you of changes to the website including Terms of Use and this Privacy Policy.
• To request further information on your training or service provision in relation to language, literacy and numeracy provision or related website.

Collecting and storing your personal information

We will hold your information in accordance with the Data Protection Act 1998.

When you supply your personal information to us we have an obligation to collect and hold your information fairly. We will only collect and hold your personal information for the purposes as specified in 'Why do we need your personal details?' above.

We will only collect and hold your personal information that is relevant and necessary to our purposes. We will hold your personal information on our systems for as long as the service specified exists, and remove it in the event that the purpose is met or in the case that you request removal of your personal information from our databases.

How do we collect information about you?

We will collect information from you in two ways: through forms where you will have to actively save/submit your information (e.g. feedback, booking and contact forms) and through 'cookies'. Some areas of the website store 'cookies' in your browser to remember your personalisation settings (e.g. your selected font size).

The cookies used to store your personalisation settings remain on your computer to save you from having to re-set viewing options on subsequent visits to the website.

We will endeavour to make minimal use of cookies, and will never use them to track usage on any website other than Skills for Life East London.

If you wish, you can adjust your browser settings to a) ask/notify you each time before downloading a cookie b) disable cookies altogether. However, disabling cookies may mean some areas of the website will not work properly.

Sharing information about you with third parties

• We may provide third parties with overall statistics about visitors to our website. However, this will not include information that could personally identify you.
• We will never make your personal details available to companies outside Red Kite Learning for marketing purposes. Our representatives may hold your data so that your details will be bound by the same policy.
• We reserve the right to access and to disclose personal information to comply with applicable laws and lawful government requests, to ensure the protected operation of our systems, or to protect either ourselves or our users.
• We welcome links to the Skills for Life East London website from other sites, but object to having the website or webpages being loaded into frames of other sites. We do require notification to this effect.

Your right to access your personal information

You have a right to access a copy of the personal information Skills for Life East London holds about you and have any incorrect personal information corrected.

You must submit an email or written request for a copy, amendment or deletion of any other personal information you have given by contacting us.

Users 16 and under

As legal guardians, parents or guardians have an obligation to supervise children and dependents, and to help decide which areas of the website are suitable for their viewing.

Changes to Privacy Policy

This Privacy Policy may be updated as a result of any future changes in the law or as a result of our commitment to continue developing and improving this website.

In the event that this Privacy Policy is amended, we will inform you on the website and by contacting you personally if you are an organisation that has registered with us for the purpose of promoting your information or services on the Skills for Life East London website.